Reasons for Identity Verification Rejection on Rampnow | Common Issues and Solutions

Why Was My Identity Verification Rejected?

Your identity verification might be rejected for the following reasons:

  • Expired ID: The ID you submitted is expired.

  • Unsupported ID Type: Most user ID types are,

    • Driver’s license

    • National ID

    • Passport

  • Soon-to-Expire ID: There should be at least 30 days between submission and the ID's expiration date.

  • Damaged or Worn-Out ID: Make sure your ID is in good condition.

  • Blurry Images: Ensure the images are clear, with all four corners of the ID visible.

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