How to Handle Failed Transactions on Rampnow | Card, Apple Pay, and Bank Transfer Refunds

My transaction failed, and I never received a refund. What should I do?

Transactions Made via Card / Apple and Google pay

If your transaction fails, we immediately cancel the and refund. If the charge still appears on your bank statement after 10 days, please contact your bank.

Transactions Made via Bank Transfer

If your bank transfer fails, we will return the funds to your account within a few working days. To request a refund, submit a support request to us. Include a transfer confirmation showing:

  • The transfer status.

  • The beneficiary's bank details.

  • The sender's bank details.

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