How to Fix Camera Issues During Rampnow Verification | Troubleshooting Guide

How to Resolve Verification Issues on Rampnow

What should I do if my screen is black or my camera isn’t working during verification?


If you're experiencing camera problems while trying to verify your Rampnow account, follow these steps:

  • Check camera permissions on your device to ensure Rampnow can access your camera. You should see a pop-up asking for camera access during verification. If not, adjust your settings as follows:

    • Mac: Go to System Preferences > Security & Privacy > Privacy > Camera. Ensure the relevant app is selected.

    • Windows: Open Settings > Privacy > Camera, and enable "Let apps use my camera."

    • iPhone: Go to Settings > [App Name] > Enable the Camera.

    • Android: Navigate to Settings > Applications > Application Manager > [App Name] > Enable the Camera.

  • If the issue persists, try switching to a different browser or device that supports camera use.

How can I fix the "No camera found/ready to use" error on Rampnow?


If you encounter a "No camera found/ready to use" error during verification, try the following solutions:

  1. Close any other applications that might be using your camera.

  2. Check your browser settings to confirm that it has permission to use your camera.

  3. Ensure you have a stable internet connection.

  4. Try closing and reopening your browser or even rebooting your device to resolve the issue.

If the error persists, trying a different device or browser might help.


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